Re: viewing duplicate messages

Subject: Re: viewing duplicate messages

Date: Sat, 17 Aug 2019 19:12:26 -0300

To: Daniel Kahn Gillmor, Notmuch Mail

Cc:

From: Jorge P. de Morais Neto


Em 2019-05-30T19:02:57-0400, Daniel Kahn Gillmor escreveu:

> Have you reported this to Dell?  This sounds like something that anyone
> at Dell who understands the technical issues would want to fix.  If
> you've reported it publicly, i'd appreciate a pointer to the discussion.

I have just sent an email to a Dell saleswoman I had previously
corresponded with.  I asked her to forward the report to the appropriate
organizational unit and tell me the ticket identifier should a ticket be
created.  This was the only contact channel I found; I first looked into
Dell's website and found no better option.

> If you'd care to forward me a zipfile containing examples of at least
> two distinct messages with the same message ID, i'd love to look through
> a copy of this sort of confusion.  It's good to understand the different
> ways these sort of things go wrong.

dell_homonymous_messages.tar.xz (application/x-xz)
I have attached a tarball with three homonymous messages from Dell.  The
last (most recent) two have the same subject and bodies, but the first
(earliest) one is different and yet they all have Message-Id 1. I have
included the Notmuch list as a recipient because the tarball is a mere
11252B.

Regards
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